Latest information related to COVID-19

Frequently Asked Question (FAQs) for current and future students, their families and educational advisors


Current students and USA GSSP/Institutional Partner Operations

  • Where can I find more information and updates with respect to what is happening on Navitas USA campuses as a result of COVID-19?

    • Please refer to the Richard Bland College of William & Mary Coronavirus website for the most up-to-date information regarding COVID-19.  Students should also monitor their school email accounts for messages from Richard Bland College of William & Mary and Global Student Success Program (GSSP) staff.  Many of our GSSP teams are also utilizing WhatsApp and other messenger services to stay in touch.
    • For general US updates, please refer to the following website: Centers for Disease Control and Prevention
  • What does fall look like for my student?
    • Richard Bland College of William & Mary (RBC) will fully reopen the campus in August 2020. Classes will be offered in a variety of methods to help all students maintain full-time schedules. Most classes will be virtual; offered in asynchronous or synchronous timelines. They will be taught in a ‘hybrid’ format; meaning classes will be taught both face-to-face and in an online modality, allowing students the most flexibility in attending on-campus, in-classroom instruction or via the online lectures.*
  • What is RBC doing to keep campus safe?
    • RBC will be adjusting in-person courses to have reduced enrollment, limiting the number of students (10~) in each class. Class schedules will be adjusted to allow for cleaning before and after each class as well as a deep clean each Friday. Residence halls and campus resource buildings such as the library and cafeteria will operate with limited capacity to allow for small numbers in each setting. All students living on campus will be in single rooms with overall residence hall capacity reduced. Additionally, each student, staff and faculty member will receive a welcome packet with items such as face masks, hand sanitizer and other safety items upon arrival.
  • What if my student cannot attend classes in person?
    • We are awaiting further SEVIS guidance. The plan will be, for students to take a full-time schedule online. Students will work with RBC Learner Mentors to register for the correct courses during the fall semester. All classes needed will be offered virtually allowing students to access their tailored class schedules from the comfort of their residence hall rooms or from across the globe - all online.
  • What are the benefits of enrolling abroad if my classes are online?
    • RBC students studying remotely abroad benefit by having access to the same exclusive and rigorous coursework and campus resources virtually instead of waiting to enroll in a later semester. This benefit allows students to start as planned rather than waiting for the spring semester or possibly longer to enroll.
    • When students can attend classes in-person and apply for their needed visa, a visa officer may look more fondly on a student’s resume/record who has not deferred or waited a semester but has gained 12-16 credits of their prestigious RBC degree already. Students are able to interact in live class discussions online via our classroom platform where they can gain invaluable knowledge and experience from their American professors and fellow American and international classmates - all without leaving the comfort of their own home.
  • Will there be a decrease in tuition/fee costs?
    • Given that the live instruction, student support, and connection with students will continue to remain at a high standard that you have come to expect from RBC, our tuition fees will remain unchanged for the fall term. There will be savings in the cost of housing and dining fees if students are studying remotely
  • What are the procedures in place in case there is an incident on campus?
    • RBC has quarantine plans in place, in the case that students, faculty, or staff will need to self-isolate; including deep cleaning of any area involved in the incident. Areas and rooms are reserved in on-campus residence halls and a local hotel should a student need to quarantine and isolate. RBC’s rural setting and small enrollment numbers are an advantage in these cases as this allows for little to no contact from campus outsiders. Our current student health insurance plan (CISI) is applicable to any student who may contract COVID-19. Students will receive health coverage for testing and treatment related to COVID-19.
  • How are Global Student Success Program (GSSP) students being supported now that instruction has moved to online or remote learning?
    • Academic Instruction:  We were able to move instruction online in tandem with our institutional partners to minimize disruption to student studies.  To adhere to social distancing practices, our instructors and GSSP student advisors are available for online meetings with students.

    • If students experience technical issues or have difficulty accessing learning sites, please contact your GSSP student advisor for assistance.

    • Student Support:  While we cannot have in-person activities, we have introduced a number of activities and student services we can provide remotely to ensure students remain engaged, connected, and supported (online chat/activities, games, peer support, etc.).  We will also continue our proactive support to students, reaching out to them electronically to ensure they are safe and secure.

  • Are students able to remain in on-campus housing?
    • Our institutional partners monitor local conditions and public health guidelines to inform decisions regarding on-campus housing and related services.  If on-campus housing closes, no student will be left without a plan. Students will be informed of their options and the GSSP staff will work closely with each student to ensure that they can either return home or access alternative housing. 
    • Please refer to the Richard Bland College of William & Mary website for the most up-to-date information regarding COVID-19.  Students should also monitor their school email accounts for messages from Richard Bland College of William & Mary and Global Student Success Program (GSSP) staff.  Many of our GSSP teams are also utilizing WhatsApp and other messenger services to stay in touch.
  • Will I receive a refund for my housing fees or meal plan if I moved out of on-campus housing?

    • Refunds policies for on-campus housing and meal plan fees are determined by our institutional partners.  Many have already communicated information to students.  If you have additional questions or concerns, your GSSP student advisor can help connect you to the appropriate contact.
  • Does my student health insurance cover COVID-19?
    • Students' insurance covers COVID-19 testing and treatment. Please keep in mind that eligibility for testing is based on screening measures in place by local healthcare providers (i.e. you must have symptoms or be otherwise eligible based on local requirements).
  • Can I return home and continue with my online/remote studies?
    • Your GSSP advisor can help you determine the best option for you based on current travel advisories, access to learning platforms from your home country, student visa regulations, etc.

Future Student and Student Recruitment & Admissions Operations

  • Should I still apply to study in the U.S.?

    • Yes! While COVID-19 has disrupted school schedules and other aspects of daily life, we encourage students to stay the course with their plans for education in the U.S. The U.S. and the rest of the world will recover from the impacts of COVID-19 and we want students to be ready to enroll at our partner institutions and achieve their goal of earning a U.S. degree as soon as possible.
  • What if I can’t send the required admissions application documents right now?
    • Due to school closures and other limitations, we understand that you may not be able to submit certain required documents right away.  Once you submit your admissions application and all available documents, one of our recruitment team members will contact you to assess next steps.  In some cases we can waive, substitute or delay the need for certain requirements to keep the admissions process moving.
  • TOEFL/IELTS testing centers in my area are closed.  What should I do?
    • Many students are able to demonstrate English proficiency by taking the Pearson Versant Test (PVT) or Duolingo English Test.  Both of these tests can be completed remotely, rather than at an in-person testing center.

    • The Pearson Versant Test (PVT) is available free of charge and can be arranged by contacting your recruitment representative.  Please reference the U.S. recruitment representative contact list at the bottom of this Q&A list.

    • For more information and to register for the Duolingo English Test, visit

    • In addition, we encourage you to visit the ETS (TOEFL) website for information about remote testing options now available in a limited number of countries:

    • Please refer to Richard Bland College of William & Mary site to review the available English proficiency test options and minimum scores for your preferred program.

  • If I pay my enrollment deposit and later am unable to travel to the U.S. because of embassy/consulate closures, travel restrictions or other circumstances beyond my control, can I obtain a refund?
    • If students are unable to travel to the U.S. because of circumstances beyond their control, including embassy/consulate closures, travel restrictions and the like, we will offer students the chance to defer to a future term or refund their deposit.
  • What is the deadline for applications?
  • What is the deadline for enrollment deposits and required documents to obtain an I-20?
  • Richard Bland College of William & Mary GSSP Recruitment Representative:
*Changes may occur before the semester begins to ensure the upmost caution is taken and all students, faculty and staff are in the safest classroom and campus scenarios.